Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at brayancapiroll@gmail.com. We will provide instructions on how to proceed. Items sent back without first requesting a return will not be accepted.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can make it right.

Exceptions / Non-returnable items We do not accept returns on sale items or gift cards.

Exchanges The fastest way to get what you want is to return the item and once accepted, make a separate purchase for the new item.

Refunds Once we receive and inspect your return, we'll notify you of the approval. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at brayancapiroll@gmail.com.